/* ============================================
   HELP DESK SYSTEM - РЕЗИНОВЫЙ ДИЗАЙН
   Версия: 3.0 (Fully Responsive)
   ============================================ */

/* ---------- БАЗОВЫЕ СБРОСЫ ---------- */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

html, body {
    width: 100%;
    min-height: 100vh;
    overflow-x: hidden;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Arial, sans-serif;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 100vh;
    padding: 20px;
    margin: 0;
}

/* ---------- КОНТЕЙНЕРЫ ---------- */
.container {
    width: 100%;
    max-width: 1400px;
    margin: 0 auto;
    padding: 0 20px;
}

.container-fluid {
    width: 100%;
    max-width: 100%;
    padding: 0 30px;
}

/* ---------- ГЛАВНАЯ СТРАНИЦА ---------- */
.main-container {
    width: 100%;
    max-width: 800px;
    background: rgba(255,255,255,0.95);
    backdrop-filter: blur(10px);
    border-radius: 24px;
    padding: clamp(30px, 6vw, 60px);
    box-shadow: 0 25px 80px rgba(0,0,0,0.25);
    text-align: center;
    transition: all 0.3s ease;
}

.main-container .logo {
    font-size: clamp(3rem, 10vw, 5rem);
    margin-bottom: 10px;
    display: block;
}

.main-container h1 {
    font-size: clamp(1.5rem, 4vw, 2.5rem);
    color: #2d3748;
    margin-bottom: 8px;
    font-weight: 700;
}

.main-container .subtitle {
    font-size: clamp(0.9rem, 1.5vw, 1.1rem);
    color: #718096;
    margin-bottom: clamp(30px, 5vw, 50px);
}

/* ---------- КНОПКИ ---------- */
.btn-main {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    width: 100%;
    max-width: 400px;
    margin: 0 auto 15px;
    padding: clamp(16px, 2.5vw, 22px) clamp(20px, 3vw, 30px);
    border: none;
    border-radius: 16px;
    font-size: clamp(1rem, 1.5vw, 1.2rem);
    font-weight: 600;
    color: white;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    text-decoration: none;
    text-align: center;
}

.btn-main .icon {
    font-size: clamp(1.5rem, 2.5vw, 2rem);
}

.btn-create {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
}

.btn-create:hover {
    transform: translateY(-3px) scale(1.02);
    box-shadow: 0 12px 40px rgba(102, 126, 234, 0.4);
}

.btn-status {
    background: linear-gradient(135deg, #48bb78 0%, #38a169 100%);
}

.btn-status:hover {
    transform: translateY(-3px) scale(1.02);
    box-shadow: 0 12px 40px rgba(72, 187, 120, 0.4);
}

.btn-main:active {
    transform: scale(0.98);
}

/* ---------- ФОРМЫ ---------- */
.form-group {
    margin-bottom: clamp(18px, 2.5vw, 28px);
    position: relative;
}

.form-group label {
    display: block;
    font-size: clamp(0.85rem, 1.2vw, 1rem);
    font-weight: 600;
    color: #4a5568;
    margin-bottom: 6px;
}

.form-group .input-icon {
    position: absolute;
    left: 14px;
    top: 50%;
    transform: translateY(-50%);
    font-size: clamp(1.1rem, 1.5vw, 1.3rem);
    transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    pointer-events: none;
    z-index: 2;
}

.form-group input,
.form-group textarea {
    width: 100%;
    padding: clamp(12px, 1.5vw, 16px) clamp(12px, 1.5vw, 16px) clamp(12px, 1.5vw, 16px) clamp(45px, 5vw, 55px);
    border: 2px solid #e2e8f0;
    border-radius: 12px;
    font-size: clamp(0.95rem, 1.2vw, 1.05rem);
    transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    background: #f7fafc;
    color: #2d3748;
    font-family: inherit;
}

.form-group input:focus,
.form-group textarea:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 4px rgba(102, 126, 234, 0.15);
    background: white;
    transform: scale(1.02) translateY(-4px);
}

/* Эффект "выныривания" для полей */
.form-group input:focus ~ .input-icon,
.form-group textarea:focus ~ .input-icon {
    transform: translateY(-50%) scale(1.2) rotate(5deg);
    color: #667eea;
}

.form-group input:focus {
    transform: scale(1.02) translateY(-4px);
    box-shadow: 0 8px 30px rgba(102, 126, 234, 0.15);
}

.form-group textarea {
    min-height: clamp(120px, 20vh, 200px);
    resize: vertical;
    padding-left: clamp(45px, 5vw, 55px);
}

/* ---------- SUMMERNOTE АДАПТАЦИЯ ---------- */
.note-editor {
    border-radius: 12px !important;
    border: 2px solid #e2e8f0 !important;
    transition: all 0.3s ease;
}

.note-editor:focus-within {
    border-color: #667eea !important;
    box-shadow: 0 0 0 4px rgba(102, 126, 234, 0.15);
}

.note-editor .note-toolbar {
    background: #f7fafc !important;
    border-radius: 10px 10px 0 0 !important;
    padding: 8px 12px !important;
    flex-wrap: wrap;
}

.note-editor .note-toolbar .btn {
    padding: 4px 10px !important;
    font-size: clamp(0.75rem, 1vw, 0.85rem) !important;
}

.note-editor .note-editable {
    min-height: clamp(150px, 25vh, 250px);
    font-size: clamp(0.9rem, 1.1vw, 1rem);
}

.note-editor .note-statusbar {
    display: none !important;
}

/* ---------- КНОПКА ОТПРАВКИ ---------- */
.btn-submit {
    width: 100%;
    padding: clamp(14px, 2vw, 18px);
    border: none;
    border-radius: 12px;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    font-size: clamp(1rem, 1.5vw, 1.2rem);
    font-weight: 700;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

.btn-submit:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 40px rgba(102, 126, 234, 0.4);
}

.btn-submit:active {
    transform: scale(0.98);
}

.btn-submit.secondary {
    background: linear-gradient(135deg, #48bb78 0%, #38a169 100%);
}

.btn-submit.secondary:hover {
    box-shadow: 0 12px 40px rgba(72, 187, 120, 0.4);
}

/* ---------- КАРТОЧКИ ---------- */
.card {
    background: white;
    border-radius: 16px;
    padding: clamp(20px, 3vw, 30px);
    box-shadow: 0 2px 10px rgba(0,0,0,0.05);
    border: 1px solid #e2e8f0;
    transition: all 0.3s ease;
    width: 100%;
}

.card:hover {
    border-color: #667eea;
    box-shadow: 0 20px 60px rgba(102, 126, 234, 0.15);
    transform: translateY(-4px);
}

/* ---------- АДАПТИВНЫЕ ГРИДЫ ---------- */
.grid-2 {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: clamp(15px, 2vw, 25px);
}

.grid-3 {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: clamp(15px, 2vw, 25px);
}

.grid-4 {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: clamp(15px, 2vw, 25px);
}

/* ---------- ТАБЛИЦЫ ---------- */
.table-responsive {
    width: 100%;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
}

/* ---------- МОДАЛЬНЫЕ ОКНА ---------- */
.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    inset: 0;
    background: rgba(0,0,0,0.5);
    justify-content: center;
    align-items: center;
    padding: 20px;
}

.modal.active {
    display: flex;
}

.modal-content {
    background: white;
    border-radius: 16px;
    padding: clamp(20px, 4vw, 40px);
    max-width: clamp(320px, 90vw, 500px);
    width: 100%;
    max-height: 90vh;
    overflow-y: auto;
    box-shadow: 0 25px 80px rgba(0,0,0,0.3);
}

/* ---------- АЛАРМЫ ---------- */
.alert {
    padding: clamp(12px, 1.5vw, 16px) clamp(16px, 2vw, 20px);
    border-radius: 12px;
    margin-bottom: 15px;
    font-size: clamp(0.85rem, 1.1vw, 0.95rem);
    width: 100%;
}

.alert-success {
    background: #c6f6d5;
    color: #276749;
    border: 1px solid #9ae6b4;
}

.alert-error {
    background: #fed7d7;
    color: #9b2c2c;
    border: 1px solid #fc8181;
}

/* ---------- СТАТУС БЕЙДЖИ ---------- */
.status-badge {
    display: inline-block;
    padding: 4px 14px;
    border-radius: 20px;
    font-size: clamp(0.7rem, 0.9vw, 0.8rem);
    font-weight: 600;
    white-space: nowrap;
}

.status-badge-new { background: #bee3f8; color: #2b6cb0; }
.status-badge-in_progress { background: #fefcbf; color: #975a16; }
.status-badge-resolved { background: #c6f6d5; color: #276749; }
.status-badge-closed { background: #e2e8f0; color: #4a5568; }

/* ---------- СКРОЛЛ ---------- */
::-webkit-scrollbar {
    width: 6px;
    height: 6px;
}

::-webkit-scrollbar-track {
    background: #f1f1f1;
    border-radius: 3px;
}

::-webkit-scrollbar-thumb {
    background: #667eea;
    border-radius: 3px;
}

::-webkit-scrollbar-thumb:hover {
    background: #5a67d8;
}

/* ============================================
   АДАПТИВНОСТЬ
   ============================================ */

/* ---------- ПЛАНШЕТЫ (768px - 1024px) ---------- */
@media (max-width: 1024px) {
    .container {
        padding: 0 15px;
    }
    
    .grid-4 {
        grid-template-columns: repeat(2, 1fr);
    }
    
    .grid-3 {
        grid-template-columns: repeat(2, 1fr);
    }
}

/* ---------- МОБИЛЬНЫЕ (до 768px) ---------- */
@media (max-width: 768px) {
    body {
        padding: 10px;
        align-items: flex-start;
        padding-top: 20px;
    }
    
    .container {
        padding: 0 10px;
    }
    
    .container-fluid {
        padding: 0 15px;
    }
    
    .main-container {
        padding: 25px 20px;
        border-radius: 18px;
    }
    
    .grid-2,
    .grid-3,
    .grid-4 {
        grid-template-columns: 1fr;
    }
    
    .btn-main {
        max-width: 100%;
        padding: 16px 20px;
        font-size: 1rem;
        border-radius: 12px;
    }
    
    .form-group input,
    .form-group textarea {
        padding: 12px 12px 12px 45px;
        font-size: 0.95rem;
    }
    
    .note-editor .note-toolbar {
        padding: 6px 8px !important;
    }
    
    .note-editor .note-toolbar .btn {
        padding: 3px 8px !important;
        font-size: 0.7rem !important;
    }
    
    .note-editor .note-editable {
        min-height: 120px;
        font-size: 0.9rem;
    }
    
    .modal-content {
        padding: 20px;
        max-width: 95vw;
        margin: 10px;
    }
    
    /* Убираем фиксацию на мобильных */
    .admin-header {
        flex-direction: column;
        align-items: stretch;
        text-align: center;
        padding: 15px !important;
    }
    
    .admin-header > div:last-child {
        justify-content: center;
        flex-wrap: wrap;
    }
    
    .admin-header .btn {
        padding: 6px 12px;
        font-size: 0.75rem;
    }
    
    .ticket-item {
        padding: 14px 16px !important;
    }
    
    .ticket-number {
        font-size: 0.9rem !important;
        flex-wrap: wrap;
    }
    
    .ticket-info {
        gap: 8px !important;
        font-size: 0.8rem !important;
    }
    
    .ticket-info span {
        display: inline-flex;
        align-items: center;
        gap: 3px;
    }
    
    .ticket-actions {
        flex-direction: column;
        align-items: stretch !important;
        gap: 6px !important;
    }
    
    .ticket-actions form {
        display: block !important;
        width: 100%;
    }
    
    .ticket-actions .status-btn {
        width: 100%;
        text-align: center;
        padding: 8px 12px;
        font-size: 0.75rem;
    }
    
    .delete-btn {
        margin-left: 0 !important;
        width: 100%;
        text-align: center;
    }
    
    .assign-wrapper {
        margin-left: 0 !important;
        margin-top: 5px;
        width: 100%;
        flex-wrap: wrap;
    }
    
    .assign-select {
        min-width: 100px;
        flex: 1;
        font-size: 0.7rem;
        height: 32px;
    }
    
    .assign-label {
        font-size: 0.7rem;
    }
    
    .status-tabs {
        padding: 6px !important;
        gap: 3px !important;
    }
    
    .status-tabs .tab {
        padding: 5px 10px !important;
        font-size: 0.7rem !important;
    }
    
    .status-tabs .tab .count {
        font-size: 0.6rem !important;
        padding: 0 5px !important;
    }
}

/* ---------- ОЧЕНЬ МАЛЕНЬКИЕ ЭКРАНЫ (до 480px) ---------- */
@media (max-width: 480px) {
    body {
        padding: 5px;
        padding-top: 10px;
    }
    
    .main-container {
        padding: 20px 15px;
        border-radius: 14px;
    }
    
    .main-container .logo {
        font-size: 2.5rem;
    }
    
    .main-container h1 {
        font-size: 1.2rem;
    }
    
    .main-container .subtitle {
        font-size: 0.85rem;
        margin-bottom: 20px;
    }
    
    .btn-main {
        padding: 14px 16px;
        font-size: 0.9rem;
        border-radius: 10px;
        gap: 8px;
    }
    
    .btn-main .icon {
        font-size: 1.2rem;
    }
    
    .form-group input,
    .form-group textarea {
        padding: 10px 10px 10px 40px;
        font-size: 0.85rem;
        border-radius: 10px;
    }
    
    .form-group .input-icon {
        font-size: 1rem;
        left: 12px;
    }
    
    .btn-submit {
        padding: 12px;
        font-size: 0.95rem;
    }
    
    .ticket-item {
        padding: 12px !important;
        border-radius: 8px !important;
    }
    
    .ticket-number {
        font-size: 0.8rem !important;
    }
    
    .ticket-description {
        font-size: 0.8rem !important;
        padding: 8px 10px !important;
        max-height: 80px !important;
    }
    
    .ticket-actions .status-btn {
        padding: 6px 10px;
        font-size: 0.7rem;
    }
    
    .status-badge {
        font-size: 0.6rem !important;
        padding: 2px 10px !important;
    }
    
    .admin-header h1 {
        font-size: 1rem !important;
    }
    
    .admin-header .user-info {
        font-size: 0.75rem !important;
    }
    
    .status-tabs .tab {
        padding: 4px 8px !important;
        font-size: 0.65rem !important;
    }
    
    .assign-select {
        min-width: 80px;
        font-size: 0.65rem;
        height: 28px;
    }
}

/* ---------- ОЧЕНЬ БОЛЬШИЕ ЭКРАНЫ (от 1400px) ---------- */
@media (min-width: 1400px) {
    .container {
        max-width: 1600px;
        padding: 0 40px;
    }
    
    .main-container {
        max-width: 900px;
        padding: 70px;
    }
    
    .ticket-item {
        padding: 24px 28px !important;
    }
    
    .ticket-description {
        max-height: 150px !important;
        font-size: 1rem !important;
    }
}

/* ---------- АЛЬБОМНАЯ ОРИЕНТАЦИЯ НА МОБИЛЬНЫХ ---------- */
@media (max-width: 900px) and (orientation: landscape) {
    body {
        padding: 10px 20px;
    }
    
    .main-container {
        max-width: 600px;
        padding: 25px 30px;
    }
    
    .note-editor .note-editable {
        min-height: 100px;
    }
}

/* ---------- ДЛЯ ЭКРАНОВ С ВЫСОКОЙ ПЛОТНОСТЬЮ ---------- */
@media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) {
    body {
        -webkit-font-smoothing: antialiased;
        -moz-osx-font-smoothing: grayscale;
    }
}

/* ---------- ПРИНТ ---------- */
@media print {
    body {
        background: white !important;
        padding: 0 !important;
    }
    
    .no-print {
        display: none !important;
    }
    
    .ticket-item {
        break-inside: avoid;
        box-shadow: none !important;
        border: 1px solid #ddd !important;
    }
}